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Customer Service Adviser French Speaking

Posted:

French Speaking Customer Service Adviser wanted for a global company based in Harlow!

 

Working as part of a busy customer service team, you will be required to provide excellent customer service to all export customers, including:

 

  • Handling customer complaints coordination & resolution
  • Receiving & placing customer orders
  • Placing customer return orders and raising manual invoices & credits
  • Arranging shipments in line with customer demand
  • Liaising with customers to ensure excellent customer service
  • Liaising with appropriate internal departments to ensure customer satisfaction
  • Ensuring export paperwork is completed & accurate
  • Highlighting any concerns regarding customer care to the CS Manager

Candidates will need previous customer service experience as well as good French-speaking skills to communicate with their French customers.

 

In return, my client will be offering a salary of £23,000 (increasing to £24,000 after a successful probation period), based on working hours of 8 am – 5 pm with a 2 pm finish on a Friday.

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