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We specialise in recruitment for commercial office jobs including the main sectors of admin, sales, marketing, accounts and more, both on a permanent and temporary basis.

Customer Service Representative

Posted:

We are looking for a customer service representative to join a busy office. You will be working as part of a small team within a busy distribution centre, working with key clients to assist with technical queries, taking orders and processing sales. This will include:

– Supporting the sales reps
– Establish & maintain customer accounts
– Collect, analyse & summarise account information and trends
– Resolve customer issues through a problem-solving approach
– Promoting offers to existing customers (upselling)
– Passing new business leads to sales reps
– Assist in developing systems to optimize the order fulfilment process, reduce cost and increase quality
– Help to organize product launch & event days
– Other adhoc duties such as stock taking and special projects

CANDIDATE

– Office-based customer service experience
– Strong communication & interpersonal skills
– Good attention to details
– Confident on the phone
– Experience in social media (advantageous)
– SAP experience necessary

This role is a temporary role to begin with. 40 hours per week – 8am-5pm Mon-Fri with 1 hour lunch break

To hear more please send your CV to Roxanne today

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