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We specialise in recruitment for commercial office jobs including the main sectors of admin, sales, marketing, accounts and more, both on a permanent and temporary basis.

Customer Service & Sales Admin Coordinator

Posted:

We have a fantastic opportunity to work for a great client of ours as a Customer service & Sales admin co-ordinator within a very vibrant Customer service team support both the Customer Service team and the Sales Co-ordination team with their respective administrative tasks. To cover the office reception during lunch and holidays.

Tasks and responsibilities:

Communication

  • Display excellent communication skills, both orally and in written format in emails
  • Handle customer enquiries via telephone & email
  • Be thorough and clear in all communication
  • Provide excellent customer service

Customer Service Support

  • Ensure customer requirements are properly recorded in our internal systems
  • Enter orders, send order acknowledgements
  • Support with any other administrative tasks

Sales Co-ordination Support

  • Enter customer sample and document requests
  • Co-ordinate shipping of samples
  • Support with any other administrative tasks

Reception Cover

  • Answer and direct incoming calls
  • Receive parcels
  • Welcome and sign-in guests
  • Any other related duties covered by reception

Conduct

  • Adhere to company policies and procedures
  • Support other members of your team

Skills required

The ideal candidate will:

  • Have strong skills in Microsoft Office and ability to learn about new software tools
  • Be self-motivated with positive attitude
  • Be customer-oriented
  • Able to work independently and as team player
  • Exhibit excellent communication skills
  • Pay attention to detail
  • Be thorough and clear in their communication
  • Be able to multitask, even when under pressure

Benefits:

  • This is a 12-month contract
  • This is role will be based at the CPL office in Bishop’s Stortford
  • Basic Salary will be market competitive, and subject to background and experience
  • Bonus Scheme earning up to % of annual salary
  • Life Assurance Cover up to 4x annual salary
  • Pension
  • 25 days holiday and bank holidays

Our client is offering a salary of up to £22k depending on experience.

If you are interested, please apply ASAP. Interviews will be taking place in the coming weeks

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