CUSTOMER SERVICE COORDINATORS (5.30pm-9pm MONDAY – FRIDAY and SATURDAY 9am-1pm)
Are you looking to join a growing, pioneering healthcare business? For a chance to develop your skills and learn invaluable new ones? Please contact us today.
I am looking for people to join a leading global healthcare company as patient services coordinators. The company work in close partnership with the NHS and pharmaceutical companies to provide a huge range of care services to more than 80,000 patients in the comfort of their own home, at work or in their community.
The purpose of the role is to work within their patient services team in order to contact their existing patients to organise the delivery of their medication.
“Conducting pre delivery calls with patients including stock takes and confirming delivery dates and details
” Data entry
” Complying with GDPR
” Recording patient notes
” Accurately recording and reporting any suspected adverse drug reactions and product complaints
” Undertaking any other general duties
” Excellent customer service skills
” Professional and polite phone manner
” Computer literate
” Good organisational skills
” Able to work in a pressurised call centre environment.
” Full training given
” Based in the Pinnacles in Harlow
” 3-4 weeks initially, but potential to continue or go permanent for the right person
” Monday – Friday 5.30pm – 9pm and Saturdays 9am – 1pm
” Interviews; week commencing 16th September 2019
” Start date Monday 23rd September 2019
Please send your CV to firstname.lastname@example.org