We have a fantastic opportunity to work for a great client of ours as a Sales co-ordinator within the sales division, your primary role will be supporting the account managers in all areas of commercial activities as per the job description below.
Tasks & Responsibilities
Communication
- Display excellent communication skills, both orally and in written format in emails
- Handle internal enquiries via telephone & email
- Be thorough and clear in all communication
- Pay great attention to detail
General Duties
- Support the Account Manager in all areas of their commercial activities
- Handle with customer enquiries and requests via telephone/email
- Raise sample requests and send samples to the customers or contract manufacturers
- Work closely with internal departments across different functions
- Work closely with the Customer Service Dpt during order processing
- Organise presentations and quote letters
- Keep customer records, pricing and requirements up-to-date
- Support the Account Manager with customer complaints – internally & externally
- Work with Microsoft Office and Product Vision to manage projects and administrative tasks
- Support the Account Manager organising and co-ordinating customer meetings.
- Support the Account Manager in managing Regulatory enquiries (documents, specific enquiries)
Project Management
- Enter and follow-up on projects efficiently to ensure deadlines are met
- Work closely to organise submissions and samples
- Prepare and ship submissions to customers
- Prepare and communicate quotations to customers
- Prepare submission presentations
In addition, the ideal candidate will be expected to;
- Adhere to CPL policies and procedures
- Support other members of your team
SKILLS & ATTRIBUTES REQUIRED
- Excellent written and verbal communication skills
- Enthusiastic and a team player
- Skilled in solving problems fast and effectively
- Customer focused, commercial mindset
- Be thorough and clear in their communication
- Able to work efficiently and effectively with attention to detail and quality
- Able to prioritize workload without supervision
- Good time management
- Highly proficient in using Excel spreadsheets, making ppt presentations
- Self-motivated with ability to show initiative
REMUNERATION AND BENEFITS
- This is role will be based in Bishop’s Stortford
- Basic Salary will be market competitive, and subject to background and experience
- Bonus Scheme earning up to 10% of annual salary (may vary in line with annual compensation plan)
- Life Assurance Cover up to 4x annual salary
- Pension
- 25 days holiday and bank holidays
If you feel you have the relevant experience and would be interested in this position, please in the first instance apply via this advert and for further details please contact Lisa @ The Dove
