NO COLD CALLING!!! Just the ability to upsell!!   Working for a fantastic client of mine based in Harlow - on the look out for 2 new recruits!!!! With a huge customer base of over 60,000 across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.   A leading distributor in Harlow are looking for an enthusiastic, customer focused and hardworking telesales executive to join them. In return you will get to work for a company that offer a fantastic benefit package (25 days holiday, pension and personal accident scheme) who are the leading depot in the country!! This company also offer the chance to earn monthly bonuses and to win small incentives to really keep the buzz alive in the office!!   The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.   You'll be responsible for making outbound calls and dealing with incoming calls to take our customers' normal orders. You'll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend. We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you'll bring the dexterity and organisation needed to effectively and accurately key orders at speed.   You'll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.     "              You will be responsible for making Outbound calls and dealing with incoming calls to take our customers' normal orders "              To ensure all telephone calls are taken in a professional and courteous manner, "              You will be required to manage your own customer base and through careful analysis of on screen data and account statistics "              Planning and organising the day to ensure all opportunities are maximised "              To attend and participate in team meetings , training sessions "              You will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spends.   Commission for someone trained and who wants to work hard is up to £500 a month!!! Pension, 25 days holiday per year (plus public holidays), healthcare cash plan,, personal accident insurance, employee discounts, free parking. Hours 8.30am to 4.30pm Monday to Friday   To hear more and apply email Jenny at the Dove today!!

Our client is currently looking for a Finance Manager to take sole responsibility for the day to day running of the finance function for a well-established company working within the construction and rail industries reporting directly to the Managing Director.   Responsibilities will Include: Update and oversee all company accounts Ensure that all financial transactions are properly recorded, filed, and reported Bookkeeping Uploading all Invoices Review/prepare management accounts VAT returns CIS returns Corporation Tax Cash flow forecasting Payroll Ensure Credit Card balances are reconciled on a monthly basis. Preparation and review of monthly VAT return Examine all financial reports and data closely to check for discrepancies Report to the Directors with timely and accurate financial information.   Skills & Experience Qualified accountant ACA, ACCA, CIMA, or QBE Good Knowledge of Quickbooks & Sage is essential Previous experience of working in construction industry or similar Competent in working alone accurately and efficiently   In return you will be rewarded with a salary of £40,000 to £50,000 which will be very much dependant on the experience of the candidate.  

I am currently recruiting for Account Managers for a well-established local company that is experiencing huge growth and has doubled in size over the last few years! If you are passionate about Account Management and seeking out new opportunities then it’s a very exciting time to join the company.   Some of the perks Include: £18000 - £22000 per annum dependent upon experience + commission OTE £30,000. -             Quarterly staff outing (if you hit target) -             Extra day A/L (if you hit target) -             Daily and monthly incentives including a prize wheel, time bank, office breakfast / lunch -             Christmas hamper for all staff -             Employee of the month -             Suggestion box (£50 if your suggestion gets taken on)   Key Responsibilities

• Extremely high level of customer service for Top Tier customers
• Process Orders
• Respond to inbound POD, ETA and Invoice Queries where necessary
• Assist with invoicing on your accounts.
• Manage Commercial Team weekly standing orders by using the repeat ordering function. Identify patterns and liaise with transport to identify if any orders can be amended. Must ensure all orders are priced AM the day before delivery
• Outbound Courtesy Calls to all customers, either weekly or monthly depending on customer size if customer regularly orders over email. Calls and notes organized via dynamics.
• Manage large accounts and be a direct point of contact. Requires a report sent bi-weekly registering all orders and profit
• Hit sales targets
• Ensuring customer retention by constant management of ordering patterns
• Producing weekly reports on customer classification (Risk).
• Management of customer pricing and margin
• Management of Tender accounts
• Manage Daily/Weekly pricing

  Person Specification  

• Prior experience of working in sales/account management
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Believes in and exhibits good client care
• Written and oral communication skills
• Calm, confident manner to handle potentially uncomfortable conversations
• Competent in Microsoft Office products including Excel
• Strong organisational skills
• Attention to detail
• Drive, determination and ownership of role.

  Other Benefits include: -             20 days A/L + 1 extra day of A/L for every year of service up to 25 A/L days -             Recommend a friend policy (£250 if friend passes probation) -             Christmas party -             Summer party -             Uniform -             Private Pension available

Inside Sales Executive wanted for an amazing, rapidly expanding company based in Bishop’s Stortford!  

• Low staff turnover
• Lovely team
• A growing company in a lucrative industry
• Comprehensive sales training provided by an experienced Sales Manager
• Excellent benefits including 25 days holiday, private health insurance and more!

  The role will form part of an expanding inside sales team, which will involve outbound calls to new prospects with a view to booking meetings. This includes:

• Outbound calling to new prospects with a view to booking meetings
• Researching new prospects and organisations within their industry
• Working with strategic Account Managers to focus on target prospects
• Arranging meetings for Account Managers
• Qualifying new inbound leads
• Provide excellent customer service and ability to build and maintain client relationships
• Maintain and document all activities in Salesforce

The successful candidate will be:  

• Motivated and a driven self-starter
• Have outbound calling experience (OR scientific / computing degree)
• Ability to meet deadlines and work well under pressure
• Excellent written and verbal skills
• Great personable skills – you will be working with and relying on colleagues it is therefore essential you are able to build good relationships with your colleagues
• Organised
• Ambitious

  In return, my client will be offering a basic salary of £18,000 - £24,000 (depending on experience), with £24,000 - £30,000 OTE’s, as well as 25 days holiday, health insurance, life insurance, and pension contribution.   This is an amazing company going through a spell of rapid growth, making it an excellent time to join and share their success!   We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV’s on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to the our client.

Cloud Support Technician required for a lovely company based in Bishop’s Stortford with excellent benefits!   These include:  

• 25 days holiday
• Free parking
• Private health insurance
• Life insurance
• Death in service
• Pension contributions
• Team building activities
• Pool room
• & MORE!

  This is a professional, innovative, growing company with a low staff turnover, and this is an excellent time to join their success.   You will be responsible for providing technical support for company applications hosted within their Cloud environment. This will include:

• Creating, maintaining and upgrading cloud infrastructure as required.
• Maintaining, upgrading and migrating company applications for customers.
• Proactively monitoring the cloud environment troubleshooting issues as they arise.
• Recovering systems from backups and snapshots as needed.
• Maintaining the hardened cloud build image.
• Preparing and maintaining documented operating procedures.
• Cloud helpdesk administration

  The successful candidate will have:  

• Previous experience in a similar role.
• Proven experience in supporting customer-focused environments.
• Previous experience of network administration.
• Excellent communication skills - both verbal and written.
• Good organisational skills.
• Experience with the following desirable:  Microsoft Systems, Windows Server, Linux, AWS.

  In return, my client will be paying a salary of £22,000 - £25,000 with excellent benefits listed above!   We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV’s on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to the our client.

Technical Support Specialist required for a lovely, rapidly expanding & award winning company based in Bishop’s Stortford with excellent benefits!   These include:  

• 25 days holiday
• Free parking
• Private health insurance
• Life insurance
• Death in service
• Pension contributions
• Team building activities
• Pool room
• & MORE!

This is a professional, innovative, growing company with a low staff turnover, and this is an excellent time to join their success.   The primary purpose of this role is to provide technical assistance and support to existing companies, working closely with both customers and colleagues to provide swift solutions to incoming queries and issues.   This will include:  

• Responding to customer queries in a timely and satisfactory manner
• Asking questions to determine nature of problem
• Walking customers through problem-solving process
• Properly escalating unresolved queries
• Following up with customers to ensure issue has been resolved
• Ensuring proper recording, documentation and closure
• Working effectively within a team and independently
• Bug reporting and testing
• Other ad hoc duties as required

  The successful candidate will have:  

• BSc in Science or Computer Science
• Professional telephone manner
• The capacity to think ahead, plan and prioritise own workload
• Enjoy problem solving
• Good IT skills (essential)
• Ability to learn new systems quickly
• Understanding of Chemistry/Biology or experience in a pharmaceutical/biotech environment (desirable)
• An understanding of Relational Databases and/or Oracle SQL would be an advantage

  In return, my client will be offering a salary of £25,000 - £27,000 with excellent benefits!   Apply today for more info!   We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV’s on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to the our client.