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The Dove Partnership is proud to be, not only, one of the most reputable recruitment agencies in Hertfordshire and Essex, but also the friendliest and most committed to your needs.
Recently Added
IT Support Engineer
£23000 - £26000 per annum
Bishop's Stortford, Hertfordshire
1st/2nd Line Support Engineer required for a growing, client-focused IT company based in the Bishop's Stortford area. The company offers some great benefits including a very good training programme and the willingness to invest in their employees, making this an excellent opportunity for somebody looking to further their career.
You would be responsible for providing IT expertise across all aspects of the business with a strong focus on supporting the clients day-to-day support issues and IT infrastructures.
This will include:
- Answering telephone calls and emails from clients reporting IT issues.
- Logging support issues on support desk call management system and clients documentation files, ensuring both are accurately maintained. This should include developing Standard Operating Procedures such as a new user process, leaver process and PC build guide.
- Providing 1st and 2nd line support to clients by resolving IT issues primarily using remote control technologies and where necessary with a site visit.
- Perform regular checks of client's IT infrastructures to ensure their systems are proactively managed therefore preventing problems before they occur.
- Ensure clients IT infrastructures have the latest updates applied and address any security vulnerabilities.
- Undertake IT consultancy and project work including the setup and configuration of new equipment.
- Ensure ownership is taken of client problems and be proactive in resolving these issues.
- For permanent on-site assignments carry out the tasks assigned to you, by any authorised individual, in a professional and courteous manner.
- Ensure business, operational and technical procedures are documented.
- Ensure the Managing Director is aware of any serious support issue which is having a significant impact on a client, as well as any customer feedback or concerns.
- A high level of customer service and support - a professional, friendly and polite attitude must be given always.
- Answer questions from customers and prospective customers about the services and products they offer which may improve their IT infrastructure.
- Escalate more complex IT issues to the relevant IT support member when necessary.
- Adhoc administrative duties when required.
- Ability to work extra hours to meet deadlines, as required and where reasonable.
- Providing assistance, guidance and training to colleagues in IT-related matters.
The successful candidate will need:
- 1st / 2nd line support experience
- Good knowledge of: troubleshooting, 365, MS Server, active directory, DHCP, DNS, device reconfiguration (router & switch config), Windows 10, setting up / configuring printers.
- Good telephone manner and customer service skills
- Good communication
- To be a team player
- Ability to drive and travel to client sites most weeks when required (local)
- Ability to commit to shift patterns between 7am and 9pm (7.5 hours per shift)
- A willingness to progress and stay with the business (they offer great training and willing to invest in someone)
In return, my client will be offering a salary of £23,000 - £26,000 (depending on experience/qualifications), plus 24 days holiday, private medical insurance, medical cash plan scheme, company laptop, and more!

Data & Clinical System Administrator
Up to £9.32 per hour
Bishop's Stortford, Hertfordshire
We have an exciting opportunity for a Data & Clinical System Administrator to join our client as part of a friendly and committed team on a p/t basis, 3 days a week (Mon,Tues,Fri).
Reporting to the Data Manager, you will work with the data manager to manage and input data into the clinical system, including the building of searches, auditing data and inputting claims via CQRS in relation to QOF and Enhanced Services.
To delegate work to the workflow team as required and to support the data manager in liaising with GPs and nurses as required in relation to their domains to ensure maximum QOF/Enhanced Services/CFF income is achieved.
Reporting of any backlogs or problems to data and workflow managers promptly so appropriate action can be taken along with suggested action plan.
Your role as Data and Clinical System Administrator is to be responsible for updating records on the clinical system e.g. adding and removing leavers including prescribing codes, issuing of smartcards, monitoring of tasks and for producing/analysing of any audits required for our Research GP Lead.
Medical terminology is essential along with the ability to manage various projects simultaneously. You will be working to tight deadlines and regularly be required to interpret data/management information and make decisions accordling.
Similar experience/industry knowledge would be advantageous.
The successful candidate will:
Responsibilities include:
- To keep abreast of developments and changes in relation to your role
- Accurate coding of relevant documents in relation to patient records and the monitoring of outstanding coding actions.
- All Data entry as required.
- Building of patient searches and required administration in relation to patient search results.
- Continuously look at ways of improving coding/recall/QOF/Enhanced Services processes and work with data manager to review processes and implement changes.
- To assist in the training of staff as required in relation to your duties. To assist in the induction programme for new GP's and nurses.
- Updating the practice website
- To manage MJOG sharing patient feedback received and follow up plans with the Operations Manager. To liaise with MJOG with any problem that occurs.
- To be a SystmOne Super User and participate in relevant forums as required providing support and advice to other members of the Practice.
This role would ideally suit a medical professional who is looking to step down to part time hours or transition from a practical role into an administration position.
Medical Terminology is essential to be succesful in this role, please only apply if you have this!

HR Manager
Negotiable
Hoddesdon, Hertfordshire
An exciting opportunity has arisen with a great client of ours within a stand-alone HR role.
The position would suit a HR Advisor looking to take on more responsibility, or a HR Manager that would like a standalone role and gain experience in the other areas required within this role.
As well as HR, you will be responsible for Payroll, Recruitment and Health & Safety for both office and factory staff.
Duties are as follows:
HR
- Stand-alone HR role for a client group of approx. 120 employees including Factory Workers and Office Staff
- First Line for all ER queries, managing and resolving all grievances and disciplinaries
- Conducting Investigation meetings
- Coaching managers through proceeding meetings
- Training Managers and Supervisor to be able to deal with day to day HR Issues
- Mentoring and coaching to senior staff members
- Working alongside an Employment Law Advice company to stay up to date with employment law and ensuring best practise is always followed.
- Being point of contact for all staff regarding any issues
- Promote employee relations and engagement.
- Manage all employee performance and capability issues
- Manage high absence levels and long term sick
- Maintain holiday, sickness and lateness records for employees.
- Manage the appraisal system including the production of process guides, forms and training Managers on how to hold appraisals.
- Manage a probation process including week 1 and 3 month reviews.
- Onboarding of all new staff
- Issue employment contracts and documents and keep the personal records for each employee up to date.
- Manage the maternity & paternity process
- Manage all flexible working requests
- Manage settlement agreements process
- Manage redundancy process, including writing business case, conducting consultation meetings, calculations and paperwork.
- Working with Senior Management on company restructures and staffing level advice
Recruitment
- Liaise with recruitment agencies to fill vacancies
- Writing job adverts
- Screening CV
- Conducting interviews
Payroll
- Using Sage 50 Payroll. Run 2 x Monthly payrolls for Retail and Office Staff & 1 x Weekly payroll for Factory Staff including calculating the hours worked and run the weekly payroll from clock-cards.
- Pension Administration, manage Auto Enrolment
- Running Ad-hoc payroll reports when required
- Year End payroll including producing P60's
- Processing Starters and Leavers
- Calculating Holiday Pay, SMP, SSP and SPP
- Deal with all payroll queries
Health & Safety
- Keep informed of current employment and health and safety legislation.
- Assist Management to implement the Health and Safety Policy.
- Create and manage company risk assessments
- Keep H&S System up to date.
- Keep fire drill sheets up to date
Please note this in not an exhaustive list and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
If you think this may be of interest, please do apply in the first instance

Sales Ledger/Admin
£24000 - £27000 per annum
Hoddesdon, Hertfordshire
We have a very exciting opportunity to join a great client of ours. Sales ledger will form a large part of the role for the finance team, but also support for both the factory and office with logistics, planning and scheduling administration.
This is a varied role and essential you have previous experience in Sales Ledger at the very least.
Duties will include:
- Raise sales invoices/create statements for customers.
- Set up new customers on SAGE.
- Taking orders from customers, inputting into Sage, sending sales orders to customers and liasing with the factory on delivery date.
- Posting payments
- Credit Control - follow up with customers to ensure timely payment is received
- Assist the Finance team with other ad hoc tasks as required
- Create PO's on Sage and send to suppliers.
- Keeping the database up to date.
- Prepare weekly reports for Finance
- Cash flow
- Assist the Finance team with other ad hoc tasks as required.
- Logistics - dealing with UPS, FedEx, DHL, SEA, Air
- Prep packing list, commercial invoices, all documents that customer/forwarder is requiring.
- Dealing with the factory / shop / Japan/ customers
- Checking production and reporting delays
- General Administrative assistance for Production
Experience using SAGE highly desirable.
Experience working in a similar Sales Ledger/Account Receivable role is essential.
If this sounds like you, please apply in the first instance.

Administration and Development Officer (Part-Time) – Charity sector
£26,000
Epping
- Ensuring arrangements for Trustee meetings are in place (paperwork circulation, meeting minutes and actions).
- Ensuring regular administrative activities are completed, including day to day book keeping and banking, payments, correspondence and filing.
- Supporting the submission of returns and reports.
- Undertaking the distribution of grants and other payments agreed by the Trustees.
- Monitoring the receipt of all payments from tenants and escalate issues and concerns to the Secretary or Chairs where necessary.
- Resolve issues where possible (rent collection, tenant concerns, authorising minor repairs etc.).
- Ensuring regular building inspections are programmed and that paperwork including required certification is up to date.
- Assist the Trustees with the management of new building projects.
- Support the process for filling vacancies (the allocation of properties is the decision of the Trustees).
- Producing a business plan for the charities and trust based on the priorities of each organisation.
- Identifying options for using surplus resources (in compliance with the charitable aims of the organisations)
- Identifying opportunities to co-ordinate the work of the two bodies and also for working more effectively with other appropriate local bodies.
- Planning and managing initiatives identified in the business plan and approved by the Trustees.
- Consider fund-raising options to support the business plan if appropriate.
- Identifying ways to ensure that the aims and objectives of both are better understood by the local community and in particular by potential beneficiaries who may be unaware of their existence
- Experience of maintaining accounting records
- Producing meeting minutes
- Correspondence and filing
- Working to a number of annual timetables
- A good understanding of confidentiality and the sensitivity to work with people in difficult circumstances
- Be able to work on their own for much of the time
- Experience of developing a business plan (desirable)
- An understanding of charity administration (desirable)
- Experience of working with local authorities and other service providers (desirable)
- To live local (the Epping Forest District area)
Assistant Finance Manager
£23000 - £26000 per annum
Stansted, Essex
Assistant Finance Manager wanted for a successful, highly client-focused finance company based in Stansted with a great team and good opportunity for growth!
This is an excellent opportunity for anybody looking to develop their career in a progressive business with a unique opportunity to gain a very wide range of experience.
In this role you would be responsible for delivering key aspects of the companies' finance services, overseeing & completing the main deliverables for clients and closely supporting senior management.
This will include:
Client Liaison & Management
- Interacting with clients, often at a senior level, ensuring that client needs are met
- Deliver the highest level of support & commitment to all clients in responding to their needs
Monthly Reporting Cycle
- Producing Monthly Management Accounts and other reporting for various clients to very high standards
- Ensuring the integrity of clients accounting records, through reconciliations and other good practice
Client Accounts Processing
- To oversee, and as necessary undertake: Purchase Ledger invoice & credit note processing, Purchase Ledger payment processing, Sales Ledger invoice processing, Sales Ledger payment processing.
- Credit Control & Credit Management
- Payroll Processing
- Operating as required Factoring/Invoice Discounting facilities
- Maintaining multi-currency cash books and bank reconciliations
- Maintenance of Nominal Ledger including preparing any postings
- Accruals & prepayments, depreciation etc.
- Reconciliation of Balance Sheet accounts
- Supervision and overseeing of the work of other accounts processing staff as necessary or required
- General support as required
Other Client Responsibilities
- Updating daily cash flows
- Preparing weekly cash flow reports as required
General Administration
- Answering telephones
- Dealing with callers in a professional helpful manner
- Other ad hoc administrative tasks as required/requested
Successful candidates will need to be able to demonstrate high client care abilities, as well as:
- Early part-qualification with ideally 1-2+ years' relevant experience (graduates in the early part of their professional examinations are welcome)
- Looking to develop your career and gain a wide range of experience
- Flexible, confident & resourceful with the ability to work under pressure at times
- The ability to work very well in a team and a strong team ethos
- Strong PC skills
- The ability to be flexible on occasion with working hours (sometimes at short notice)
As well as offering individual growth and exposure to a wide range of experience, my client will be offering a salary of £23,000 - £26,000 (although they are also open to more experience candidates at a higher salary).
For more information please apply today!

IT Support Engineer
£23000 - £26000 per annum
Bishop's Stortford, Hertfordshire
1st/2nd Line Support Engineer required for a growing, client-focused IT company based in the Bishop's Stortford area. The company offers some great benefits including a very good training programme and the willingness to invest in their employees, making this an excellent opportunity for somebody looking to further their career.
You would be responsible for providing IT expertise across all aspects of the business with a strong focus on supporting the clients day-to-day support issues and IT infrastructures.
This will include:
- Answering telephone calls and emails from clients reporting IT issues.
- Logging support issues on support desk call management system and clients documentation files, ensuring both are accurately maintained. This should include developing Standard Operating Procedures such as a new user process, leaver process and PC build guide.
- Providing 1st and 2nd line support to clients by resolving IT issues primarily using remote control technologies and where necessary with a site visit.
- Perform regular checks of client's IT infrastructures to ensure their systems are proactively managed therefore preventing problems before they occur.
- Ensure clients IT infrastructures have the latest updates applied and address any security vulnerabilities.
- Undertake IT consultancy and project work including the setup and configuration of new equipment.
- Ensure ownership is taken of client problems and be proactive in resolving these issues.
- For permanent on-site assignments carry out the tasks assigned to you, by any authorised individual, in a professional and courteous manner.
- Ensure business, operational and technical procedures are documented.
- Ensure the Managing Director is aware of any serious support issue which is having a significant impact on a client, as well as any customer feedback or concerns.
- A high level of customer service and support - a professional, friendly and polite attitude must be given always.
- Answer questions from customers and prospective customers about the services and products they offer which may improve their IT infrastructure.
- Escalate more complex IT issues to the relevant IT support member when necessary.
- Adhoc administrative duties when required.
- Ability to work extra hours to meet deadlines, as required and where reasonable.
- Providing assistance, guidance and training to colleagues in IT-related matters.
The successful candidate will need:
- 1st / 2nd line support experience
- Good knowledge of: troubleshooting, 365, MS Server, active directory, DHCP, DNS, device reconfiguration (router & switch config), Windows 10, setting up / configuring printers.
- Good telephone manner and customer service skills
- Good communication
- To be a team player
- Ability to drive and travel to client sites most weeks when required (local)
- Ability to commit to shift patterns between 7am and 9pm (7.5 hours per shift)
- A willingness to progress and stay with the business (they offer great training and willing to invest in someone)
In return, my client will be offering a salary of £23,000 - £26,000 (depending on experience/qualifications), plus 24 days holiday, private medical insurance, medical cash plan scheme, company laptop, and more!

Sales Manager
£22000 - £30000 per annum
Harlow, Essex
Sales Manager
Sales Manager required for a well-established company in the technical/electronics industry based in Harlow (although you will also be out in the field).
This will be a mix of business development and account management (around 60/40), and will involve dealing with large corporate customers and technical products.
You will vary between electrical retailers and industrial manufacturing companies, so a good knowledge in either (or both!) of these sectors would definitely be useful!
I am looking for a confident, presentable candidate who is comfortable with seeking out new customers, with an electrical background and/or technical qualification.
There is a long-term career opportunity here, and the successful candidate will want to grow within this organisation so you must be driven.
In return, there will be a salary of £22,000 - £30,000 on offer (depending on experience), along with commission, pension, life insurance, health insurance, and company car!
We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV's on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to our client.

Customer Service Advisor (French Speaking)
£20000 - £23000 per annum
Harlow, Essex
French speaking Customer Service Advisor wanted for a global company based in Harlow!
Working as part of a busy customer service team, you will be required to provide excellent customer service to all export customers, including:
- Providing excellent customer service to all export customers
- Handling customer complaints coordination & resolution
- Receiving & placing customer orders
- Placing customer return orders and raising manual invoices & credits
- Arranging shipments in line with customer demand
- Liaising with customers to ensure excellent customer service
- Liaise with appropriate internal departments to ensure customer satisfaction
- Export licence applications
- Ensure export paperwork is completed & accurate (SAD's)
- Updating schedules
- Progress chasing
- Highlight any concerns regarding customer care to the CS Manager
Candidates will need:
- Previous customer service experience
- French speaking (written & verbal communication)
- MRP (SAP, Infor etc.) - ideal
- German speaking - ideal
- To currently be living local to Harlow (essential)
In return, my client will be offering a salary of £23,000, based on working hours of 8am - 5pm with a 2pm finish on a Friday.
We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV's on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to our client.

Sales Administrator
£20000 - £24000 per annum
Bishop's Stortford, Hertfordshire
We have an exciting opportunity working for a well established family run company that is going from strength to strength. This is a diverse role which will involve taking on the daily running and dispatch of the business working with high quality products in an environment where everyone is passionate and takes pride in their job role.
Job responsibilities include:
- Telephone & Email enquiries
- Processing Orders
- Invoicing
- Payment Requests
- Liaise between suppliers and warehouse
- Building strong positive relationships
- Ensure smooth transition of goods from production - delivery - despatch
- General Admin - filing / note taking / diary action points
Please note this list is not exhaustive, this is an environment where work is done collectively and everyone takes responsibility to get the job done.
Orders can be complex and go through a rigorous checking system so attention to detail and a strong duty of care is absolutely essential to the person taking on this role.
Skills required:
- Excellent Telephone Manner
- Customer Service Experience
- Multi Tasking on a daily basis
- Highly Organised
- Pro-active & Forward Thinking
- Attention to detail
- Willingness to learn
- Sage 50 and Excel would also be a huge benefit
Ideally you will have experience or knowledge of working with trade customers or within the wholesale industry but again this is not essential.
If you are looking for an opportunity where you can take on more responsibility and learn and grow within a business over the coming years and feel you will fit into a friendly family run business then get in touch TODAY!
Please contact Lisa @ The Dove to discuss further.

Our agency has been based in Bishop’s Stortford since 2003 and we recruit candidates looking in the commercial and industrial sectors. If you are looking for a recruitment agency in your local area then look no further.
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