Finance Business Partner required for a leading pharmaceutical business near Dunmow with a competitive salary and excellent benefits package.   The role will involve supporting the commercial business in the execution of business strategy, carried out through comprehensive reporting and building of financial commercial analysis. The role also acts as the link between the business area and the financial planning & analysis team to support financial planning, monitoring and reporting.   The role is comprised of three main areas:   Acting as Finance Business Partner for assigned areas: - Assist in evaluation of investment/commercial opportunities - Assist in the development of system tools to provide clear performance measures - Ensure accurate Daily Customer and Product Sales reporting - Drive real accountability for ROI and sales performance - Develop financial knowledge of budget holders and define review processes to support effective prioritisation of investment/spend activities. - Support the financial planning processes - Co-ordinate the Forecasting and Business Planning exercises, including accurate market forecasts and management of 3rd party partnerships - Develop and maintain an appropriate level of knowledge within the assigned areas - Provide commercial input to Finance Controller for correct level of Stock Provision/accrual   Monitoring financial performance: - Co-ordinate and review month-end process for defined functions. - Preparation and issue of monthly management pack - Monitor results against forecast/budget and provide accurate, timely financial management information and commentary - Evaluate and highlight risks to performance - Assist in the development and implementation of Customer Business development Incentive schemes - Work with the finance team and Head of Customer Services to minimise customer credit risk and ensure prompt settlement of customer accounts. - Ensure stock inventory risk is properly mitigated and effectively managed between the business and finance.   Control Processes: - Ensure existence of budgetary control & challenge spend where appropriate - Preparation of Bi-annual forecasts, loading of forecasts and budgets, preparation of annual budget from gross sales to gross margin - Ensure the close monitoring of rebate accruals so that reported sales are accurate - Ensure Purchase to Pay transactions provide adequate integrity for reporting purposes - Pricing Management including Pricing Approvals - Management of Tender Pricing Analysis - Management of Accruals related to Sales - Reporting of P&L, Headcount, SISO,BDI, Cashflow and any other Financial indicators - Maintenance of management cogs for sales reporting   Other duties include: - Embrace all company training requirements to keep up to date with the current business knowledge, skills and regulatory requirements - To take full responsibility in appointing a deputy within your department to oversee your work when you will not be available - Regular close contact with auditors, advisors, consultants, bankers, wholesalers, 3rd party business partners   The successful candidate will be:   - CIMA, ACCA,ACA qualified with significant experience PQE - Solid experience in the manufacturing or consumer sectors - Good financial modelling skills - Good commercial understanding (including outside the pure Pharma environment) - Demonstrated communication and Presentation skills - Ability to influence/persuade at Senior Management and Leadership team level - Analytical, creative and demonstrated ability to anticipate risks - Delivery-focussed with proven record of performance - Project management experience (desirable) - Ability to work under pressure and meet tight deadlines - Proficient in use of technology, SAP (or any other ERP System), MS Office etc.   Please be aware that occasional travel to Guilford will be required for meeting purposes.   In return my client will be offering a competitive salary, as well as bonus, healthcare, life insurance, and car allowance.   We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV’s on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to our client.

Our client, based near Stansted, has a vacancy for a Helpdesk Junior Administrator, to work alongside their 2 lead co-ordinators. You will be working in a team of 3.   For this role, customer service is absolutely paramount, we need someone bright, bubbly, great with clients and able to take initiative and make decisions where need be, so confidence is key!   THE ROLE: Answering phone calls and taking messages Raise jobs from out of hours call outs Input site attendance sheets onto internal software Schedule servicing and maintenance, liaise with residents and complete associated reports/spreadsheets Manage/control inbox, forward emails to relevant person Daily checks of engineer's hours Raise purchase orders Written communications to residents regarding building wide notices Gas compliance certificates, posting out daily and weekly to clients Assist with 'jobs to check' Assist with inputting engineer expenses. Data cleansing ahead of transfer to new internal software system.   THE HOURS - Monday to Friday, 8am - 5pm with an hour for lunch   THE SALARY - £19,000 to 22,000 " Holiday entitlement: 25 days per annum plus Bank Holidays " Bonus incentive schemes " Sickness insurance scheme " Auto enrolment pension " Training and development " Child care voucher scheme " Free parking " Free gym facilities   To hear more on this fab job email Jenny at the Dove today!!!!!

French speaking Customer Service Adviser wanted for a global company based in Harlow!   Working as part of a busy customer service team, you will be required to provide excellent customer service to all export customers, including:  

• Handling customer complaints coordination & resolution
• Receiving & placing customer orders
• Placing customer return orders and raising manual invoices & credits
• Arranging shipments in line with customer demand
• Liaising with customers to ensure excellent customer service
• Liaising with appropriate internal departments to ensure customer satisfaction
• Ensuring export paperwork is completed & accurate
• Highlighting any concerns regarding customer care to the CS Manager

Candidates will need previous customer service experience as well as good French speaking skills in order to communicate with their French customers.   In return, my client will be offering a salary of £23,000 (increasing to £24,000 after a successful probation period), based on working hours of 8am – 5pm with a 2pm finish on a Friday.

Production Operative required for an award-winning company in Bishop’s Stortford!   This is a very unique position in a global company, where you will be taught the products, components, and be trained on how to actually build the components for their products.   Unlike most production operative roles, you would be working in a small team (not your typical production line), assembling & building parts with the use of fine instruments under magnification.   The whole make-up of the role will include:  

• Packing & despatching of orders
• Assembly of accessory packs for production
• Checking in-coming stock
• Assembly of moving magnet cartridges & moving coil cartridges
• Testing of cartridges/styli
• General assistance to other members of production team

  The successful candidate will need:  

• A steady hand with small parts
• Accurate colour perception with a fine eye for detail
• A high level of concentration

  The role would suit somebody with a craft hobby (making/painting figurines, creating card etc.), or somebody with assembly experience, although of course other similar background will be considered.   In return, my client will be offering a salary of £17,000 - £19,000, with early finishes on a Friday!

An exciting opportunity has arisen to join a growing family run business baaed in Harlow. The successful candidate will have a good technical or mechanical understanding and be able to communicate well with clients. This is essential to the role. In return, for the right person, our client will provide training and offer support for personal development and progression. Examples of Duties Include: Drive product sales through good rapport with customers and knowledge of sector. Demonstrate advanced products knowledge. Diagnose and issues and potential parts needed Generate new leads by pursuing any lines deemed fit for company. Follow up with any clients to make sure that they are satisfied with the products. Finds new target markets and work with Marketing team, let them know any lines you believe customers are looking to hear about due to the direct relationship you will have with them. Understands how to make products appeal to consumers based on the environment and current trends Demonstrates sales knowledge Ability to keep track of Hire fleet and advice customers on our hire machines and services. Work with engineers to keep customers up to date with their machine services or repairs. Skills: Confident and friendly personality. Ability to make connections with clientele base. People person, be able to deal with unhappy customers and find the cause of any issues with brilliant customer service. Written and verbal conversation skills are key as much of your correspondence will be via email and phone. Time management and multitasking Candidate Requirements: Some form of technical/mechanical engineering experience is required. Essential: Fluent in English Language Background in Sales is an advantage. As previously mentioned our client is happy to train up individuals with the drive and willingness to learn. They are looking for a team member with initiative and drive with a desire to succeed. If this sounds like you - get in touch ASAP!

We have an exciting opportunity for a junior to join a great client of ours based in Hoddesdon. In this role you will have the opportunity to learn and develop new skills including:

• Sales Admin - processing orders, preparing quotes,
• Customer service - taking calls, resolving queries,
• Warehouse - ordering materials, updating order schedules for warehouse teams
• Accounts - raising purchase orders, collating monthly invoices, invoices
• Other general admin - Sending out samples, organising documents
• Sales - resourcing new potential clients
• Working on special projects

Skills required:

• Excellent IT skills, Outlook, Word, Excel and Powerpoint is essential.
• Self Motivated
• Work accurately with good attention to detail.
• Reliable, honest & hardworking
• Excellent communicator & Team Player
• Customer Service experience

If you are interested, apply ASAP. These positions are always popular!