Credit Controller / Accounts Assistant required for a well-established, award winning company in Bishop’s Stortford!   This is a varied role which will include aspects of credit control, accounts & administration. This will include:  

• Opening new customer accounts, obtaining credit references and setting relevant credit limits.
• Maintaining accurate and up to date customer details and account records
• Resolving queries to the enable smooth running and maintenance of Ledgers.
• Collecting outstanding debts to achieve KPI while promoting customer goodwill.
• Uploading debtor balances daily.
• Liaising internally and externally to resolve all pricing queries/discrepancies on customer accounts (raising credit notes as required).
• Ensuring all customer payment and credit note allocations are correct on the customer account.
• Approving and posting/allocating all debit notes.
• Liaising with sales team to manage customer credit limits, preparing and circulating customer limits and balance weekly.
• Prepare Monthly Credit Note analysis and highlight any improvements required to achieve the required credit note KPI.

Management Accounting

• Updating of all Fixed Asset registers and schedules
• Monthly detailed Marketing Analysis and reviewing with Marketing dept.
• Journal posting
• Preparing detailed monthly analysis of relevant accounts
• Account reconciliations as required

  Other

• EE Sales & Intrastat
• Management of all aspect of company cars (lease/insurance/fuel cards/P46/P11D)
• Cover Purchase Ledger and accounts as required

  The successful candidate must be a team player, willing to get involved with adhoc administrative duties as well as the key responsibilities of the role. Candidates will need:  

• Sales Ledger / Credit Control experience
• Excellent relationship building skills
• General accounting experience
• Commercial awareness
• Excellent attention to detail
• Highly numerate/literate

  In return, my client will be offering a salary of £23,000 - £27,000 (depending on experience), 3pm finishes on Fridays, 23 days holiday and more.   Apply today for more info!   We value every candidate that takes the time to apply for these positions. If you are successful and have the relevant experience we are looking for, we will do our best to contact you within 48 hours where possible. However, due to the high volume of applications we receive, unfortunately, we are not able to contact unsuccessful candidates. Rest assured, we do hold all CV’s on file and should a further suitable role come available, we will contact you. By sending your CV to The Dove Partnership you will be agreeing The Dove Partnership representing you and passing your details to our client.

CUSTOMER SERVICE COORDINATORS (5.30pm-9pm MONDAY - FRIDAY and SATURDAY 9am-1pm) Are you looking to join a growing, pioneering healthcare business? For a chance to develop your skills and learn invaluable new ones? Please contact us today. I am looking for people to join a leading global healthcare company as patient services coordinators. The company work in close partnership with the NHS and pharmaceutical companies to provide a huge range of care services to more than 80,000 patients in the comfort of their own home, at work or in their community. The purpose of the role is to work within their patient services team in order to contact their existing patients to organise the delivery of their medication.   THE ROLE: "Conducting pre delivery calls with patients including stock takes and confirming delivery dates and details " Data entry " Complying with GDPR " Recording patient notes " Accurately recording and reporting any suspected adverse drug reactions and product complaints " Undertaking any other general duties   THE CANDIDATE: " Excellent customer service skills " Professional and polite phone manner " Computer literate " Good organisational skills " Reliable " Able to work in a pressurised call centre environment.   INFORMATION: " Full training given " Based in the Pinnacles in Harlow " 3-4 weeks initially, but potential to continue or go permanent for the right person " Monday - Friday 5.30pm - 9pm and Saturdays 9am - 1pm " £8.21ph " Interviews; week commencing 16th September 2019 " Start date Monday 23rd September 2019   Please send your CV to roxanne@thedovepartnership.co.uk

We are looking for schedulers to join a nursing team of a company in Harlow, the role is to start as soon as possible,   The Duties:

• The duties will combine vital Data Entry/Patient Contact
• Execute an operational plan for a field based nursing team,
• Ensuring that resources arrive at the right destination
• Ensure that resources are allocated fairly,
• Escalate any risks and fulfil day to day tasks

The Candidate:

• IT literate
• Call centre experience (desirable)
• Graduate (desirable)
• Good attention to detail

  This is a temporary role but for the right person it could be ongoing/ permanent.   My client has a need for someone to start as soon as possible   To hear more please contact Roxanne @ The Dove!

I am currently recruiting for Account Managers for a well-established local company that is experiencing huge growth and has doubled in size over the last few years! If you are passionate about Account Management and seeking out new opportunities then it’s a very exciting time to join the company.   Some of the perks Include: £18000 - £22000 per annum dependent upon experience + commission OTE £30,000. -             Quarterly staff outing (if you hit target) -             Extra day A/L (if you hit target) -             Daily and monthly incentives including a prize wheel, time bank, office breakfast / lunch -             Christmas hamper for all staff -             Employee of the month -             Suggestion box (£50 if your suggestion gets taken on)   Key Responsibilities

• Extremely high level of customer service for Top Tier customers
• Process Orders
• Respond to inbound POD, ETA and Invoice Queries where necessary
• Assist with invoicing on your accounts.
• Manage Commercial Team weekly standing orders by using the repeat ordering function. Identify patterns and liaise with transport to identify if any orders can be amended. Must ensure all orders are priced AM the day before delivery
• Outbound Courtesy Calls to all customers, either weekly or monthly depending on customer size if customer regularly orders over email. Calls and notes organized via dynamics.
• Manage large accounts and be a direct point of contact. Requires a report sent bi-weekly registering all orders and profit
• Hit sales targets
• Ensuring customer retention by constant management of ordering patterns
• Producing weekly reports on customer classification (Risk).
• Management of customer pricing and margin
• Management of Tender accounts
• Manage Daily/Weekly pricing

  Person Specification  

• Prior experience of working in sales/account management
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Believes in and exhibits good client care
• Written and oral communication skills
• Calm, confident manner to handle potentially uncomfortable conversations
• Competent in Microsoft Office products including Excel
• Strong organisational skills
• Attention to detail
• Drive, determination and ownership of role.

  Other Benefits include: -             20 days A/L + 1 extra day of A/L for every year of service up to 25 A/L days -             Recommend a friend policy (£250 if friend passes probation) -             Christmas party -             Summer party -             Uniform -             Private Pension available