An excellent opportunity for a Sales Administrator to join a growing team with recent investment. This is a market leading company within their sector and an exciting time to join in their success.
The role will form part of a busy sales office. Although this is a varied role, main responsibilities will be to handle incoming calls & emails and processing customer orders onto their SAP system. Full duties will include:
- Receiving and processing of Customer purchase orders via phone, email or fax.
- Ensuring all orders received are input correctly using their SAP system and following their Sales Office procedures.
- Contacting customers by phone or email to resolve queries and obtain missing information.
- Maintaining and updating customer records using their CRM System (ACT!).
- Compiling daily, weekly and monthly reports for various departments including the Chairman and Managing Director of the business.
- 'Scanning and Indexing' orders through document management system
- Liaising with external sales team and providing relevant feedback from customers when necessary
- Supporting the external sales team and other departments with administrative tasks, if required
- Pro-Actively contacting our existing customer base offering products already identified through reporting and by gap analysis
The successful candidate will ideally have previous experience of sales administration (handling calls & processing orders), but must have good attention to detail as well as exceptional interpersonal and customer service skills.
Junior candidates with little to no experience will be considered but please be aware salary is experience-dependent.
Knowledge of SAP and/or ACT will be advantageus but is not essential.
In return, my client will be offering a starting salary of £17,000 - £19,500.
Apply today to find out more!
